Space to think. Courage to act.
Help your people communicate clearly, develop as managers and put your organisation’s values into practice.
Yes & Co provides bespoke workshops, facilitated away days, development programmes and coaching commissioned for employees. Whether you need a focused session or support over several months, we start with what is happening in your organisation and what you want to change.
When your people need time to think and develop
Perhaps capable employees are stepping into management and learning how to lead others. Conversations may be getting avoided, expectations misunderstood or familiar issues repeatedly discussed without progress. You may want your values to be reflected more consistently in everyday decisions, or to give employees dedicated coaching space to work through challenges. We help you shape support around the people involved and the situations they face.
Communication that helps people work together
Good communication involves listening, recognising assumptions and making expectations clear. Workshops give people opportunities to explore their communication habits, practise different approaches and apply their learning to situations they recognise. Sessions can explore giving and receiving feedback, preparing for difficult conversations, communicating expectations and boundaries, understanding different perspectives, and agreeing clear next steps.
Who can benefit?
There are many organisations that can benefit from some qualified coaching and leadership development assistance, but a few of the most common reasons I work with companies are below:
Manager and leadership development
Managing people brings responsibilities that technical expertise alone may not prepare you for. We help new and established managers reflect on how they lead and develop practical approaches they can use in their roles.
Development can focus on delegation, accountability, emotional intelligence, decision-making and coaching conversations. Choose a focused workshop, a series of sessions or a programme combining group learning with individual coaching.
Coaching commissioned for employees
Give employees dedicated thinking space with an independent coach. Coaching can support managers, leaders and other employees with communication, confidence, working relationships, decision-making and greater responsibility.
Before coaching begins, we agree its purpose and establish clear confidentiality boundaries with the employee and commissioning organisation, including what information may be shared and how progress will be reviewed.
Turning values into everyday practice
What do your values look like in a meeting, a management decision or a conversation with a customer?
We facilitate workshops that help people connect organisational values with their own roles. Participants explore where values are already visible, where tensions arise and which behaviours would put those values into practice more consistently.
Sessions can lead to shared behaviour agreements and individual commitments that people can return to afterwards.
Team building and facilitated away days
Bring people together with a clear purpose. An away day can create time to understand one another, discuss challenges and agree how to work together.
We design activities and conversations around what your group needs, whether that is stronger working relationships, shared priorities or space to address an issue. Facilitation supports participation and helps the group turn discussion into decisions and next steps.
Flexible support for your organisation
You can commission half-day or full-day workshops, facilitated away days, ongoing development programmes and individual coaching for employees. Workshops and coaching can also be combined within one programme.
Delivery is available in person and online. Where practical, in-person delivery is preferred. Online sessions offer flexibility for geographically dispersed groups and ongoing support.
We work with you to choose a format for your audience, from a small group to a staff event involving hundreds of people. Larger events are planned around participation, venue requirements and any additional facilitation support needed.
Travel, accommodation and other agreed delivery expenses are additional and set out in your proposal.
Who I work with
We welcome enquiries from any organisation. Whether you’re a hospitality businesses, technology company, education provider, estate agency, property businesses or another sector, I’m confident I can help. The starting point is your brief, your people and what you want the work to achieve. I bring a bespoke package, tailored to you, to make that happen
A practical approach grounded in values
Yes & Co is founded on Belonging, Freedom and Uniqueness. These values shape how we create opportunities for people to contribute, think for themselves and recognise the different perspectives in the room.
The work is led by me, Keisha-Ann Down. I’m an IAPC&M Accredited Master Coach and ICF Associate Certified Coach. My background in education, coaching and international work informs an approach that connects reflection with practical application.
Training introduces ideas and skills. Facilitation helps people think and make decisions together. Coaching gives individuals space to explore their own challenges and responses. We agree the combination that serves your organisation’s needs.
My Experience
Hospitality
My experience in the hospitality industry has included work on organisational values and staff development, with and extended assignment through a leadership development consultancy and a separate return assignment. The focus was connecting organisational values with everyday workplace behaviour.
Infrastructure Services
I’ve supported employees through organisational change, with a focus on communication, cooperation, self-awareness and individual development. The result has been more united teams, with better synergy that do better work together.
Vocational education and training
Team building work focussed on open communication, team awareness and working together, using activities, discussion and reflection.
Education
Coaching workshops and facilitated conversations exploring listening, goal setting, positive reinforcement and relationships, with opportunities to reflect and practice different approaches.
Why work with me?
Coaching and facilitation is an unregulated industry, which means credentials and evidence matter more than they might elsewhere. Here’s what I bring.
- IAPC&M Accredited Master Coach – accredited by the International Authority for Professional Coaching & Mentoring
- Over 2,000 hours of coaching delivered
- More than 10 years of coaching and leadership experience
- Clients coached across multiple countries
- Sector experience spanning education, energy, aviation, hospitality, construction, charities, sport, media and professional services
- A background in education, leadership and strategy on a global scale
In practice, that means I don’t just use a single approach or model that I try and force your organisation to fit into. Instead, I mould my approach around you and your people, and I care deeply about the results you walk away with.
Frequently asked questions
Can you tailor a workshop to our organisation?
Yes. We agree the content around your objectives, audience and working context. You can bring a specific brief or an issue you would like help exploring.
Can we combine training with coaching?
Yes. Individual coaching works excellently in tandem with workshops or a development programme, giving employees space to apply learning to their own circumstances.
Can you facilitate an away day without delivering training?
Yes. Facilitation can focus on helping your group explore an issue, agree priorities or make decisions together.
How much does it cost?
All my organisational packages are bespoke and priced according to your requiremets. This includes the preparation, delivery format, participant numbers and the amount of follow-up required. Travel, accommodation and other agreed expenses are additional.